Frequently asked questions
The questions our guests ask most often before arriving in Campeche. If something is not covered here, the front desk is reachable at any hour.
Is parking available at Hotel Baluartes?
Yes. Free self parking is available on site for guests, which is a real advantage in the historic centre of Campeche.
Is WiFi included?
Free WiFi is available in all rooms and in selected public areas, at no additional charge.
Does the hotel have a pool?
Yes, there is an outdoor pool beside the hotel with loungers on the terrace, open to all guests including families.
Is there a restaurant on site?
Yes, the hotel has its own restaurant. Several well-known Campeche restaurants are also within a few minutes on foot.
Can I get a room with a sea view?
Yes. Standard double rooms face the Gulf of Mexico directly and junior rooms have a partial sea view. Sea view rooms are limited, so reserving early is recommended.
How far is the airport?
Ing. Alberto Acuna Ongay International Airport (CPE) is about a 16 minute drive from the hotel.
Is the hotel accessible?
An elevator serves all floors and there is a wheelchair-accessible path to the elevator. For specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
What time is the front desk open?
The front desk is staffed 24 hours a day, so late arrivals and early departures are never a problem.
How many rooms does the hotel have?
Hotel Baluartes has 126 rooms, all with air conditioning, free WiFi, a safe and a private bathroom with shower.
How do I book the best rate?
Reserve directly through our booking page. Booking direct is the simplest way to secure a sea view room and our best available rate.